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Customer support and assistance is available via email or phone. Pearson technical and customer support is available Monday through Friday for assistance with installation of software, test session management, or technical troubleshooting during testing.

Customer Support Chat



Monday - Friday
3:30 am - 4:30 pm (PT)
4:30 am - 5:30 pm (MT)
5:30 am - 6:30 pm (CT)
6:30 am - 7:30 pm (ET)

Phone

Bureau of Indian Education (BIE) Customer Support
1-833-302-9587

Monday - Friday
3:30 am - 4:30 pm (PT)
4:30 am - 5:30 pm (MT)
5:30 am - 6:30 pm (CT)
6:30 am - 7:30 pm (ET)

email

Contact BIE Support

Monday - Friday
4:30 am - 5:30 pm (CST)